Privacy Policy

This policy explains what personal information EcomBrandElevator collects through this website, why we collect it and the choices you have.

Last updated: 3 October 2026

Who we are

EcomBrandElevator is an eCommerce growth agency that helps brands sell on Amazon and other online marketplaces. In this policy, we, us and our refer to EcomBrandElevator. You can contact us about privacy at info@ecombrandelevator.com.

Information we collect

Information you give us: when you submit the contact form or the free audit form, we receive the details you enter, such as your name, email address, company or brand name, store or marketplace links and your message.
Technical information: like most websites, our hosting and security systems automatically record limited technical data such as IP address, browser type, pages requested and the date and time of the request.

We do not ask for sensitive personal information, and we ask that you do not send it through our forms. Please do not send passwords or account login details.

How we use your information

To reply to your enquiry and provide the audit or consultation you asked for.
To prepare proposals and deliver services you engage us for.
To keep the website secure and working properly.
To meet legal or accounting obligations.

We do not sell your personal information, and we do not use it for automated decision-making.

Cookies

This website uses a small number of cookies that are needed for it to function, for example to remember accessibility preferences or to protect forms from spam. If we introduce analytics or advertising cookies in future, we will update this policy and ask for consent where the law requires it.

Who we share information with

We share personal information only with service providers that help us run this website and our business, such as our website hosting provider, email provider and form software, and only as far as they need it to provide their service. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and to maintain a record of our dealings with you, and client records for as long as required for legal and accounting purposes. You can ask us to delete your enquiry details at any time.

International transfers

Our team and service providers may be located in different countries, so your information may be processed outside your own country. Where this happens, we take reasonable steps to make sure it is protected.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to withdraw consent. To make a request, email info@ecombrandelevator.com. You also have the right to complain to your local data protection authority.

Links to other websites

Our website may link to other sites, including marketplaces and social platforms. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last revised.